Multi-year experience in developing and implementing global clienteling strategies that elevate brand desirability and drive incremental sales growth through exclusive products, experiences, and events.
Arabella provides a bespoke service, combining her knowledge and insights from working at MATCHES, MR PORTER and NET-A-PORTER with her love for delivering exceptional service and value to customers.
How I can work with you.
Assist in optimising current strategies to target high-spending customers effectively, offering expert advice on best practices and the development of loyalty programs tailored to their unique needs.
Strategy Development
Global Mindset
Build a market-specific (UK / Europe / America / Middle East) clienteling strategy.
Events
Advise on and plan events that ensure brand consistency, drive an increasing awareness in market and deliver a strong return on investment.
Partnerships
Connect with relevant brands and help establish partnerships to engage with new audiences and drive customer acquisition.
Gifting
Advise on and develop gifting strategies to Reward, Surprise and Retain clients through gifting at targeted moments throughout the year.